FurFun hopes that your furry friend and you love your order! Please let us know if there’s any issue with your order. 

Our return process is easy. FurFun will accept returns/exchange within 30 days of your purchase. Please keep this in mind:

Make sure your item(s) are in their original packaging with tags. 
Free of odor and pet hair otherwise, a $7 restocking fee will be deducted from the refund. 
Once we receive your item(s), we will issue your refund or store credit soon.


Special offer: 
Free exchange on your first order*! Don’t stress about getting the right size on your first purchase. 

For additional exchanges however, you’ll need to return your item(s) at your own cost.

*Free exchange only applies to same product but different size. 

Returns: 
Email:  info@fur-fun.ca within 30 days of the date of initial delivery.